Facing trouble while trying to use a USB device and receiving the device descriptor request failed/Unknown USB Device error? Don’t panic! Here we have brought for you different solutions for the device descriptor request failed error. We all use USB devices often on our computers but it really makes everything difficult when the USB device is not working or not detected by Windows.
The device descriptor request failed error basically indicates that your computer is not being able to use the USB device connected. This USB device can be a USB flash drive, memory card, Android device, or some other device that needs to be plugged into the USB port of your computer. This could be caused by either hardware or system-related issue. In this article, you will be provided with various solutions for this problem.
- 1 What Causes the Unknown USB Device Error?
- 2 How to Fix Device Descriptor Request Failed Error?
- 3 Conclusion
What Causes the Unknown USB Device Error?
There can be various issues that may cause this error to occur. Below are listed some of the most common problems which cause this error:
- It may be possible that Windows is not able to find the USB device’s description that you are trying to use.
- There may be some connectivity issue between the USB device that reports error code 43 to your computer.
- The device’s driver may be corrupted, damaged, or outdated.
- It may be a hardware issue like a USB port being broken.
- Corrupted or unstable USB controller in your computer.
- Outdated BIOS system.
- There may be some malware in the USB drive
How to Fix Device Descriptor Request Failed Error?
If you are facing this issue then you simply need to read this article and you will find an appropriate solution for your problem.
1. Check for Hardware Problems
It may be the case that the problem is with your hardware rather than your operating system. You can check this by following the below-given tests
1. Remove the USB drive from the port and try to insert it into some other port. You can also use the ports present on the rear side and if the device now works then the problem must lie with the USB port you originally used. You can either stop using that port or get it replaced.
2. If it still does not works then try plugging your USB device into some other computer. If the device works there that indicates that you have some system issue in your original computer. Otherwise, if the device still does not works that mean that the USB is broken.
2. Plug out your power supply
The first and foremost method which always comes to our mind whenever there is some technical problem is switching it off and then again trying.
Step 1: First just shut down the computer and then remove the power supply plug of the computer.
Step 2: Now let’s wait for a few minutes before plugging in the power supply.
Step 3: After plugging in the power now again try to use the USB device. The problem may now get resolved.
3. Uninstalling or Updating the USB Driver in the Device Manager
Here are the steps to follow:-
Step 1: To open the run utility press windows + R on the keyboard simultaneously.
Step 2: a dialogue box will open where you need to enter devmgmt.msc and press the OK button. Now the device manager will be opened.
Step 3: Then click on the Universal Serial Bus Controllers option to expand it. Select the unknown USB device (device descriptor request failed).
Step 4: A sub-menu will appear. From that menu click on the uninstall option and simply follow any instructions shown to get rid of the USB device.
Step 5: Once the device is uninstalled successfully, you need to reboot your computer. This will help in automatically reinstalling the driver and ultimately solve the Device Descriptor Request failed error.
If still the driver is not correctly installed then just open your USB drive’s manufacturer’s site download the updated drivers and install them.
4. Disabling the Option to Fast Startup
Sometimes it may happen that the Windows boots too fast for the USB device to be detected. If this is the problem then you need to turn off the fast boot option to solve the issue.
Step 1: Simultaneously click on the Windows + R keys on your keyboard and the Run utility will open.
Step 2: Now enter control and click on the OK button. This will open the Control Panel.
Step 3: In the right-hand corner there must be an option to view in Large icon mode. Change to that and click on the “Power Options” from the various options.
Step 4: Then in the left bar select Choose what the power buttons do.
Step 5: Press Change settings that are currently unavailable link. You may be required to enter your admin password to provide administrative permission.
Step 6: In the Shutdown settings section you need to uncheck the box beside Turn on fast startup (recommended).
Step 7: Now press the Save changes option and finally restart your system.
5. Change the USB Selective Suspend Settings
If the USB selective suspend setting is turned on then the system may keep the USB port in low power mode. Which will disrupt the normal functioning of the USB device plugged in this port resulting in the Device Descriptor Request failed error. You can try to turn off this feature through the procedure given below.
Step 1: Go to the Control Panel of your system and select System Security. Their press on the Power Options or in case you are using a laptop you need to right-click on the battery icon and press Power Options.
Step 2: Click on Show additional plans to expand it and then press Change settings that are currently unavailable.
Step 3: In the additional settings section click on High performance and press Change plan settings.
Step 4: In the next windows press Change advanced power settings.
Step 5: Then press Change settings that are currently unavailable link.
Step 6: Now find the “USB settings” and click on it.
Step 7: In the expanded options press on the USB selective suspend setting option to expand it. Now you need to disable the settings: On battery and Plugged in.
Step 8: Finally, press the Apply button to implement the settings and restart your computer.
6. Running the Hardware and Device Troubleshooter
Here are the steps to follow:-
Step 1: Go to the settings of your computer.
Step 2: Now press the Update & Security button.
Step 3: Then go to the Troubleshoot option in the left bar and click on it.
Step 4: Find the Hardware and Devices troubleshooter click on it and Run the troubleshooter. You need to simply follow all the instructions which will be shown to find problems occurring with your USB port or some other hardware issue.
Step 5: In case any issue is identified choose the actions required to fix the issue or try to get more information about the same.
Also Read: Download Grindr for PC: Windows and Mac
These were various solutions that you can follow to resolve this error. You will find out whether it is a hardware or software-related issue by the information provided above in this article. Then you can appropriately pick the solution and get rid of the Device Descriptor Request failed error. We hope this article was helpful and you can work with your USB device.